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  • 9

  1. Pursuant to the provisions of the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended), the Buyer - having the status of a Consumer, has the right to withdraw from the Agreement without giving any reason by submitting a declaration to the Seller in within 30 days from the date on which the Buyer took possession of the Product acquired under the concluded Agreement transferring his property.

  2. The declaration of withdrawal should be submitted directly to the Seller:

  3. via e-mail to the following address: or in writing to the following address: ul. Nadstawna 12a, 23-400 Bilgoraj.

  4. The Buyer may use the model form of the declaration of withdrawal from the Distance Sale Agreement / Annex 2 to these Regulations /.

  5. In the event of withdrawal from the Sales Agreement, the Consumer is obliged to immediately return the Product at his own expense to the Seller to the following address: BIM Sp. z o. o., Wholesale BIM, ul. Konopnicka 4, 22-670 Bełżec, and in any case not later than within 30 days from the date on which the Seller submitted a declaration of withdrawal from the Agreement.

  6. If the Product cannot be returned by regular mail, the Seller is obliged to collect it at his own expense.

  7. The product should be returned unchanged and complete, packed in a way that protects it against damage during transport. The proof of purchase should be attached to the returned Product. The consumer is responsible for reducing the value of the Product resulting from using the Product in a different way than was necessary to establish the nature, characteristics and functioning of the Product.

  8. In the event of withdrawal from the Sales Agreement, the Seller shall immediately return to the Consumer all payments received from him, including the costs of delivery of the Product (except for additional costs resulting from the method of delivery chosen by him other than the cheapest standard delivery method offered by the Seller), and in any case not later than within 14 days from the date of receipt of the Product's return from the Buyer. The reimbursement will be made to the Consumer's bank account or to his payment card, i.e. in a manner corresponding to the form of payment by him for the ordered Product, unless he has agreed to a different method of reimbursement.

  9. The above right to withdraw from the contract is also available to a natural person concluding a contract directly related to his business activity, if the content of this contract shows that he does not have a professional character for that person, resulting in particular from the subject of his business activity, made available on the basis of provisions on the Central Register and Information on Economic Activity.

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